International Journal of Arts and Humanities

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Improvement towards excellence: internal quality assurance review

Jean Shange and Derrick Muneza




Accepted 14th January, 2015


The purpose of this paper is to report the outcomes of internal quality assurance at departmental level within an institution of higher education. The objective of the quality evaluations is to promote improvement towards excellence.This paper will focus on interviews conducted amongst students and teaching staff in the Department of Creative Design, at the University of Rwanda. As educators in the department, we have been involved in the quality assurance reviews in aspects of student experience, course module reviews and achievement of intended teaching and learning outcomes.


Keyword: Higher Education Institutions, Quality Assurance